Privacy Policy

Last updated: 1 January 2026

1. Who We Are

UK Streaming operates the website ukstreaming.shop. We are committed to protecting your personal data and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

For the purposes of data protection law, UK Streaming is the data controller of your personal data.

2. What Personal Data We Collect

We collect and process the following personal data when you use our service:

Account data: Your name, email address and billing address when you create an account or purchase a subscription.
Payment data: Transaction information processed securely by our payment providers. We do not store card numbers ourselves.
Technical data: IP address, browser type, device type and usage data collected automatically when you visit our website.
Communication data: Any messages you send us via our contact form, WhatsApp or email.

3. How We Use Your Data

We use your personal data for the following purposes:

To provide and manage your subscription service
To send you account credentials and service-related emails
To process your payments securely
To respond to your support requests
To improve our website and services
To comply with our legal obligations

We rely on the following legal bases for processing: contract performance (to deliver your subscription), legitimate interests (to improve our service and prevent fraud), and legal obligation (for compliance purposes).

We will only send you marketing emails if you have explicitly opted in. You can unsubscribe at any time.

4. Cookies

We use cookies and similar technologies on our website. These include:

Essential cookies: Required for the website to function correctly.
Analytics cookies: Help us understand how visitors use our site (e.g. Google Analytics). This data is anonymised.
Preference cookies: Remember your settings and preferences.

You can control and delete cookies via your browser settings at any time.

We do not sell your personal data to third parties. We may share your data with:

Payment processors (e.g. Stripe, PayPal) to process transactions securely
Email service providers to send transactional emails
Analytics providers (e.g. Google Analytics) in anonymised form
Legal authorities where required by law

6. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

Right of access: You can request a copy of the data we hold about you.
Right to rectification: You can ask us to correct inaccurate data.
Right to erasure: You can ask us to delete your data in certain circumstances.
Right to restrict processing: You can ask us to limit how we use your data.
Right to data portability: You can request your data in a machine-readable format.
Right to object: You can object to us processing your data for certain purposes.

To exercise any of these rights, please contact us at privacy@ukstreaming.shop.

7. Data Retention

We retain your personal data for as long as your account is active, and for a period of up to 7 years thereafter as required for financial and legal compliance. Support communications are kept for 2 years.

8. Data Security

We take data security seriously and implement appropriate technical and organisational measures including SSL/TLS encryption, secure payment processing and restricted access to personal data.

9. Contact Us & Complaints

If you have any questions about this privacy policy or how we handle your data, please contact us at privacy@ukstreaming.shop or via our contact page.

If you are unhappy with how we have handled your data, you have the right to lodge a complaint with the UK's data protection regulator, the Information Commissioner's Office (ICO) at ico.org.uk.