Refund Policy
Our Guarantee
All UK Streaming subscription plans — Monthly, 3-Month, Quarterly and Annual — are covered by our full 30-day money-back guarantee. This means you can try the service completely risk-free.
If you are not satisfied for any reason within 30 days of your purchase date, simply contact our support team and we will process a full refund to your original payment method.
How to Request a Refund
Contact us within 30 days of your original purchase date. You can reach us via WhatsApp, live chat or email.
Provide your order details — your name and the email address used at checkout.
We process your refund within 5–10 business days back to your original payment method.
Refund Timelines
Once approved, refund timelines depend on your payment method:
- Credit / debit card: 5–10 business days
- PayPal: 3–5 business days
- Bank transfer: 5–7 business days
Conditions
Our refund policy applies under the following conditions:
- The refund request is made within 30 days of the original purchase date
- The account has not been found in breach of our Terms of Service
- No more than one refund request per customer per 12-month period
Renewals
UK Streaming subscriptions do not auto-renew. If you manually renew your subscription, the 30-day guarantee applies to the new subscription period.
Questions?
If you have any questions about our refund policy, please contact us at support@ukstreaming.shop or visit our contact page.